Like a lot of people out there – employers and employees
alike – when I thought of workplace wellbeing, health and safety I really only thought
of physical injuries. I only ever associated injury prevention with that big,
yellow plastic sign on the floor warning me ‘CAUTION – Slippery when wet’.
Psychological injury first became a reality for me a few
years ago when my mother began coming home from work on the verge of tears
every night and going straight to bed. Shortly after this began, she was
diagnosed with ‘professional exhaustion’; a fancy way of saying that she had burn
out. My mother sought medical help, took some time off, was surrounded by loving
friends and family and had great support from her colleagues when she returned
to work a few weeks later.
Although my mother was lucky to have a strong support
network, I do wonder if her ‘professional exhaustion’ would have occurred had
she worked in a healthier environment. The Mentally
Healthy Workplace Alliance has come up with 6 strategies for creating
mentally healthy workplaces to avoid having your employees go through the same
story:
1. Smarter work design
Ensure flexibility and governance (letting individuals and
teams have a say) whenever possible.
2. Build better work cultures
Providing training to increase awareness is truly important,
but it’s only one part of the solution. You also need to ensure that senior
staff is proactive in their support and that develop policies against bullying
and discrimination.
3. Build resilience
Stress and resilience training based on evidence-based approaches is a
non-negotiable for employees in high risk jobs. Access to coaching, mentoring
and opportunities for regular psychical activities are also known for having
positive impacts on employee resilience.
4. Early intervention
If workers are aware of the help that is available to them, they are
much more likely to seek help. Similarly to some workplaces that carryout drug
testing, research suggests that wellbeing checks should be implemented in every
workplace once mental health support is in place.
Supervisors and managers have a major role to play in assuring employee
wellbeing, but so do fellow colleagues. Providing staff training and peer
support is a good way of encouraging early interventions.
5. Support recovery
Teaching managers and supervisors ways of dealing with and recovering
from stressful events is the key to convalescence. Return to work programmes,
offering flexibility and setting new expectations are also crucial elements in
the rehabilitation process. Last but most certainly not least, make sure that
an employee returning to work is not discriminated against.
6. Increase awareness
At the end of the day, a mentally
healthy workplace comes down to how aware we are of the prevalence of mental
illnesses. Ways of increasing awareness include:
·
providing access to information and support
·
updating programmes to bring mental health
concerns to the forefront of employees’ minds
·
including mental health training in induction development
Creating a policy or raising a concern is meaningless if it isn’t
followed by concrete actions to show you actually
want to make a change. These strategies may seem fairly logical and intuitive,
but they must be actively promoted to have any impact. Adopting these six
strategies are the first step to reducing the number of employees affected my
‘professional exhaustion’ and other psychological workplace injuries.
For more details, please read the
whole report reviewing the research done the Alliance on creating mentally
healthy workplace.
Although
Alexandra didn’t know much about conference production before first coming
across this opportunity with Akolade, she has quickly become passionate about
her job. Gaining in-depth knowledge in a variety of new fields without
going through exam stress? Who could ask for more? If ever you speak to
Alexandra and wonder what that funny accent is, it is from Quebec,
French-speaking Canada. Do not hesitate to ask Alexandra about her former life
on the 47th parallel; she will be thrilled to talk to you about snow
storms, skiing and -35⁰c!
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