Local government in Australia is facing
unprecedented challenges. There are a range of emerging drivers for this
including the mass adoption of new technologies such as cloud based services, the
rapidly evolving relationship between government and citizens (G2C) and the
need to be more collaborative and innovated than ever before.
So, I caught up with Local government
expert, Jeff Tate - former CEO of the City of Onkaparinga, Director of Jeff
Tate Consulting and facilitator of the Business
Improvement in local Government Masterclass to get his insights on what
local councils should be prioritizing in 2015-16.
Luana: Jeff, firstly thank you for joining me today. You’ve had a long
history of working in local government including 20 years’ experience as a
local government CEO and a total of 40 years working in the sector.
Firstly, what attracted you to working in
local government?
Jeff: (chuckles) Yes, do you want the real story?
Luana:
Yes please!
Jeff:
I stumbled into it after finishing school. I really
wasn’t sure what I going to do and then an opportunity came up in a local shire
council in central Victoria. It felt like a good fit so I took it. There were only 4 people in the office at the
time so it turned out to be a very good grounding.
Quite quickly, I became involved in more senior
roles and had a pretty rapid rise while studying part-time. I studied part time
for 18 years all up finishing with a MBA.
Luana:
So what are you most passionate about?
Jeff:
In work? (smiles) Improving the performance of
local government. Maintaining and improving its relevance to communities and
within the system of government.
Luana:
How can local councils strengthen their business
improvement strategies?
Jeff:
First you need a framework for it. I prefer that
organisations develop their own rather than just apply off the shelf solutions so that they go
through the learning.
Secondly, you must be committed to keep
working at it over time and not give up. Also, recognize that it will take
resources of its own.
Lastly, it has to be led from the top.
Luana:
Ok so a top down approach is critical?
Jeff:
Yes that’s right. CEO and senior management is
essential.
Luana:
What is the one thing all local councils should
know regarding financial sustainability?
Jeff:
I suspect that we know less about financial
sustainability than we think we do. There is a long way to go yet before we
really have a full understanding.
Luana:
What should local councils be prioritizing in
2015-16?
Jeff:
Having a clear understanding of what they are there
to do.
Luana:
Well Jeff, it’s been a pleasure. Thank you for
joining us today.
To hear more expert advice from Jeff get along to Akolade’s Business
Improvement in Local Government masterclass.
We look forward to seeing there!
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