And before you can say “Goodbye 2015”, 2016 is already upon
us. As organisations plan their strategies for the coming year and take stock
of efforts in years past, one common theme runs through the psyche of all
businesses: the evolving world of marketing, and how social media has become a
key focus in this mix.
Social media continues to evolve and innovate at a reckless
rate – every second day there is a new add-on or function that takes online
interaction to a whole new level. Given this changing landscape and the
prevalence of social media in this decade’s marketing activities, we took a
look at some top social media trends for 2016, curated from The Guardian,
Huffington Post and the Social Media Examiner.
Live video content becoming mainstream
Facebook recently released Facebook Live, a function that -
as its name suggests - allows users to post live video content on Facebook.
This opens up a whole new world of possibilities, and gives already popular
video apps like Snapchat, Instagram and the budding Periscope a run for their
money. What this means for businesses is that they can and should harness the
power of live video to reach out to audiences. This
site offers tips to make the most out of the instant availability of video
content; including going behind the scenes to offer your customers a sneak peek
into your world, posting Q and As for audience interaction, and offering
product demos.
The importance of behavioural data
When life shifts, so do consumer needs and wants and hence,
purchasing habits. As such, The
Huffington Post predicts that organisations that have the ability to drill
down into smaller sized data - such as when consumers are expecting a baby or
getting married - will be most effective in their social media efforts. This is
because organisations will be able to create customised content that targets
consumers when they are more likely to make a purchase and advocate for the
brand.
Messaging, Messaging, Messaging
The growth of private group messaging and messaging apps
cannot be underestimated. The
Social Media Examiner suggests that we are already seeing more users
creating private group chats and migrating to these interactive functions on
social media channels. This will lead to a push in social media marketing where
the most valuable content will only be seen by those who are granted permission
to see it on these private messaging outlets. This will also turn customer
service on its head, leading to more communication between businesses and
consumers on private messaging. The
Guardian echoes the importance of messaging apps in 2016, and predicts that
platforms that target the Asian market particularly will find a whole new world
of marketing and commercial transaction opportunities open up.
Su grew up dreaming of being a journalist, dodging bullets
and gunfire with a camera thrust in front of her reporting from a war zone.
Having realised that she is not really as agile as she thought, she has settled
for dodging cockroaches in metropolitan Sydney as her adrenaline fix. Su is
inquisitive and loves a good challenge, which is why she has chosen to produce
conferences at Akolade. In her spare time, Su likes to read, drink green tea,
and fantasise about making the world a better place; getting rid of the need
for war journalists entirely.
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