09 March 2017

Sydney announces new (not so) digital plan

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The City of Sydney has been known for a left-of-centre approach to digital transformation and, true to form, it was announced this week they will introduce paperless lodgement for development applications- but the documents have to arrive on a USB.

Whilst the process is indeed paperless, it requires the delivery of the USB in person or through the mail. Their paperless lodgement system doesn’t have an online facility to accept the application.

In the City’s Draft Digital Strategy (hyperlink: http://sydneyyoursay.com.au/digital-strategy), which is available for public comment until April 10, notes “A digital workplace requires a high degree of IT systems integration with increasingly complex security solutions and technology. However there is currently an inconsistent level of capability to assess, implement and operate the information systems the City needs. The skills exist internally, but they are centralised and resources are stretched.”

Thus, the search is on for a Chief Technology Officer, a Chief Data as well as management executive to provide leadership throughout the transformation.

Lord Mayor Clover Moore says the City is not going digital for the sake of being digital, rather she says “the city sees digital technology as an enabler, rather than driving how we do things.” (Hyperlink: http://www.innovationaus.com/2017/03/Sydneys-weird-new-digital-plan/)


The Strategy in development will determine which services will be digitised and which will remain offline. A review of the strategy has been promised in three years.


Written by: Claire Dowler

Claire Dowler is a Conference Producer with Akolade. She recently graduated with a double degree: a Bachelor of Journalism and a Bachelor of Media and Communications Studies majoring in International Communication. Claire minored in sarcasm and puns.

A ballroom-dancer who collects salt and pepper shakers and volunteers for animal rescue, you might say Claire has eclectic interests.


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