
As governments around the world
navigate increasingly complex political and economic environments, it’s more
important than ever that they leverage new technologies to engage citizens,
attract new talent and deliver services more efficiently.
While there is clearly an
appetite among citizens for more personal forms of engagement with government,
the public sector is often considered behind the private sector when it comes
to digital transformation. A recent Accenture study found that 85 percent of
U.S. citizens expect the same or higher quality government digital services as
they do from...